You can always visit the Tourist Information Office for help.

Tourist Information Office

Aleksanterinkatu 24,

+358 9 310 13300,

helsinki.touristinfo@hel.fi,

myhelsinki.fi

The green-clad Helsinki Helpers are patrolling the streets helping visitors with their questions from June to August.

You can exchange currency in Forex and Tavexbanks.

Forex Bank

Railway Station,

forex.fi/en/

Tavex

Fabianinkatu 12,

tavex.fi/en/

If you need cash, you can withdraw euros through withdrawal machines called Otto that accept all major bank and credit cards. However merchants in the city prefer card payments.

You can order a Taxi to get around the city.

Taksi-Helsinki

+358 100 0700

(appr. 2,90 € /call)

www.taksihelsinki.fi

You can freely use the internet in places where Helsinki City has Open Wlan in city center and harbours among other places such as libraries and some other public places as well.

There are nearly 4,600 bikes and 460 stations in Helsinki and Espoo. Find the closest available bike and hop on!

Use the HSL app also for city bikes. You need to register as a city bike user.

hsl.fi/en/

Helsinki is proud of one of the world’s most efficient public transport services.

The HSL app allows you to easily find tickets and routes. Buy single, day or season tickets whenever you want and conveniently pay with your debit/credit card. The HSL app is available on apps store for free. 

HSL Service point

Railway Station, Elielinaukio 3

hsl.fi/en/

It’s impossible to miss an electric scooter in Helsinki since six electric scooter rental companies operate in the city, with a total of app. 15,000 boards. 

In a case of an emergency, the general emergency number is 112 for police, general emergencies, ambulance and fire department.

For private medical care, Terveystalo Kamppi is there for you and for Childrens medical centre Pikkujätti Kamppi.

Pikkujätti Kamppi

Open 24/7

Jaakonkatu 3, 2nd floor,

+358 30 6000,

terveystalo.com/en

Pikkujätti Kamppi – Childrens medical centre

Mon–Fri 8–20, Sat–Sun 9.30–17

Annankatu 32,

+358 10 380 8000,

pikkujatti.fi

For postal services you can visit the Post Office.

Post Office

Elielinaukio 2 F. Mon–Fri 8–20, Sat-Sun klo 10-18

If you lose any of your belongings, the Found Property Service is there to help.

Found Property Service

Helsinki central Railway station, Elielinaukio 3,

+358 600 91006,

Mon–Fri 10–18, Sat 10–16

loytotavara.net

You can find city toilets in the parks and on the streets of Helsinki.

The City toilets can also be easily used by those who use a wheelchair.

Toilets are being cleaned 1-3 times a day regardless of the time and model.

The yliopiston Apteekki -pharmacy serves you around the clock.

Yliopiston Apteekki

Open 24/7

Mannerheimintie 5, and

Mannerheimintie 96,

yliopistonapteekki.fi/